Payments data should agree with itself

Adding a second payment gateway is a good problem — a new market, a better rate, an enterprise customer who insists. What nobody mentions is what it does to your reporting. Two dashboards that define churn differently. A customer who moved from PayPal to Stripe and now counts twice. Currency converted at whichever rate the export happened to use that day.

So the month-end ritual begins: pull the CSVs, paste them into a sheet, patch the duplicates by hand, and present a number nobody can quite reproduce. We watched finance teams spend three days on this and still end up in a meeting arguing about whose MRR was right.

PaydMetrics does that reconciliation continuously instead. We read the raw transaction data from every gateway you run, normalise the currencies at the transaction-date rate, merge the duplicate customers, net out the refunds and disputes, and compute every metric the same way every month — with a trail from each figure back to the charges behind it.

The goal is not a prettier dashboard. It is that when finance and growth disagree, the disagreement takes two clicks to settle rather than three days.